Privacy Policy

Effective date: March 9, 2026 · Last updated: March 16, 2026

Smart Pool AI ("we", "us", or "our") operates the Smart Pool AI iPhone app, the Smart Pool Alexa Skill, and associated services. This Privacy Policy explains what information we collect, how we use it, and your rights with respect to it.

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1. Information We Collect

Depending on which product you use, we collect and store the following:

• Email address or System Name All — for IntelliCenter users: your Pentair email address. For ScreenLogic users: your system name (e.g., "Pentair: 00-00-00"), used to connect to your system. Your PIN is used only to authenticate and is never stored on our servers.
• Pool configuration All — equipment objects, circuit names, body temperatures, and heater settings discovered from your IntelliCenter or ScreenLogic system.
• Installation ID All — your pool installation identifier.
• Authentication tokens All — secure tokens used to control your pool on your behalf. We never store your Pentair password or ScreenLogic PIN. On iOS, your session credentials are stored in the device Keychain using iOS-provided encryption.
• Scene and schedule data All — named scenes and schedules you create (equipment states, light colors, timing).
• Activity log iPhone — a record of commands you send (e.g., "Spa turned on", "Pool temperature set to 95°F"), retained for 90 days for display in the app's Activity Log screen.
• Pool installation address All — the street address, city, state, and ZIP code of your pool installation, as registered with your Pentair IntelliCenter system. This is used for service and support purposes, such as sending physical support materials or verifying your installation location.
• Name and location Alexa — optionally retrieved from your Alexa profile (city, state, zip) to personalize the service.
• Subscription status iPhone — your active in-app purchase tier, managed via RevenueCat and Apple's StoreKit. We do not store payment card details.
• Usage data All — which commands you use and when, to improve the service. This data is sent to Mixpanel for analytics (see Section 4).
• Face ID / Biometrics iPhone — if you enable biometric login, your Face ID or Touch ID data is processed entirely by iOS. We never receive, store, or transmit biometric data.

2. How We Use Your Information

• To authenticate with Pentair's systems and execute pool control commands on your behalf.
• To store and retrieve scenes and schedules you create.
• To display your activity history in the iOS app's Activity Log.
• To manage your in-app subscription tier and unlock features accordingly.
• To send account-related emails (e.g., reconnect links, new-account confirmation) when relevant.
• To analyze usage patterns and improve the service (via Mixpanel analytics).
• To maintain service reliability and troubleshoot issues.
• To send service-related physical mail, such as command reference cards or support materials, to your pool installation address.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Storage & Security

Your account data is stored in Amazon DynamoDB hosted in the United States (us-west-2 region). Data is encrypted at rest and in transit using TLS. On your iOS device, session credentials are stored in the iOS Keychain. Activity logs are automatically deleted after 90 days.

4. Third-Party Services

• Pentair IntelliCenter® / ScreenLogic® — your pool controller. Commands are sent to Pentair's servers via their secure API or gateway. Smart Pool AI is independently developed and is not affiliated with Pentair. "Pentair," "IntelliCenter," and "ScreenLogic" are registered trademarks of Pentair plc.
• Amazon Web Services (AWS) — cloud infrastructure (Lambda, DynamoDB, SES) used to run the service.
• Amazon Alexa Alexa — the voice platform used to deliver the Alexa Skill.
• Apple App Store / StoreKit iPhone — in-app purchases are processed by Apple. Apple's privacy policy governs payment data.
• RevenueCat iPhone — manages and verifies subscription entitlements. RevenueCat receives your app user ID and subscription status. See RevenueCat's Privacy Policy.
• Mixpanel — anonymized usage analytics. You can opt out at any time by contacting us. See Mixpanel's Privacy Policy.
• Amazon SES — used to send transactional emails such as reconnect links.

5. Cookies and Tracking

• Essential cookies — required for the site to function. Cannot be disabled.
• Analytics cookies — used by Mixpanel. Only set if you click "Accept all" in the cookie banner.

6. Data Retention

• Account data — retained while your account is active. You may request deletion at any time.
• Activity logs — automatically deleted after 90 days.
• Subscription records — managed by Apple/RevenueCat per their own retention policies.

7. Children's Privacy

Smart Pool AI is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

8. Your Rights

You may have the right to access, correct, or delete your personal data. To exercise any of these rights, contact us at the address below and we will respond within 30 days.

9. Changes to This Policy

We may update this policy from time to time. We will notify users of material changes by updating the effective date above. Continued use of the app or skill constitutes acceptance of the updated policy.

10. Contact

For questions, data deletion requests, or privacy concerns:
pentairsmartpool@gmail.com